Warranty

90 days of cover on every repair.

If a part we fitted fails or our work isn't right, bring it back and we'll fix it for free. Here's exactly what that covers.

90 days

From the day you get your device back

Parts + labor

The part we fitted and the work we did

Free fix

We repair it again at no cost

What's covered

Faulty parts
A screen, battery, port or other part we installed stops working properly.
Our workmanship
Something we did during the repair causes a problem, like a loose connector or a lifting screen.
The same issue coming back
The fault we repaired returns under normal use.

Physical damage
Drops, cracks, dents, bends or pressure damage, including to a part we replaced.
Water or liquid damage
Any liquid exposure, before or after the repair. Liquid damage repairs aren't covered by the warranty.
Someone else opening the device
If the device is opened or repaired by anyone other than BayTechs, the warranty ends.
Parts we didn't touch
Problems with other components, software, lost data or accessories.

Making a claim

1
Call us
Ring (510) 838-2356 and tell us what's happening. Have your ticket number handy.
2
Bring it in
We'll arrange a time for you to drop the device off, or to ship or collect it, the same way as your original repair.
3
Free inspection
We check the device to confirm the problem is covered. There's no charge for this.
4
We make it right
We repair it again for free. If we can't, we refund what you paid for that repair.

Call or email us and we'll take a look. This warranty is in addition to your rights under consumer law.